Consuming Bits: An Exploratory Study of User Goals for Virtual Consumption

Virtual consumption, or consumption of virtual goods and property, has become a major economic activity in social virtual worlds such as Second Life. Given that virtual consumption has become an important part of everyday virtual life in social virtual worlds, understanding virtual consumption can be an essential aspect to understanding user behavior in those worlds. Despite its significance, little research has explicitly examined virtual consumption. Unsurprisingly, then, we know very little concerning the fundamental question of why users consume virtual property. The research study described in this paper is an initial examination of that question. For the study, we employed the laddering interview technique and means-end chain analysis, which produces users’ goal structure in reference to a hierarchical system of interrelated goals. 93 participants were interviewed in Second Life for the study. The results show that virtual consumption widely penetrates into virtual life and make virtual experience much richer

Conducting Social Cognition Research in IS: A Methodology for Eliciting and Analyzing Social Representations

This paper presents a methodology for socio-cognitive research based on the theory of social representations. Elements of the methodology include:1) data elicitation through free word association; 2) content analysis/coding to identify key concepts in the social representation; 3) analysis of the structure of the representation using analysis of similarity and core/periphery analysis; 4) correspondence analysis to place the concepts on a perceptual space; and 5) interpretation of the social representation. The methodology is demonstrated in use through a study examining early sense-making about electronic health records (EHRs). Analysis of qualitative survey data from 190 students identified 22 concepts forming the social representation. Merits of the methodology are discussed, including its potential value for investigations based on technology frames of reference (TFR), the social construction of technology (SCOT) and organizing visions for IT innovations

Knowledge-Related Barriers to Communication and Coordination in Disaster Response: Adelphi Study

Multi-organizational ad hoc knowledge networks have the potential to improve the effectiveness of disaster response and recovery by helping organizations share information, coordinate their activities and leverage participants\u27 expertise. This paper reports an exploratory study to identify the major barriers to effectiveness in ad hoc knowledge networks in disaster response. The research methodology is a multi-panel Delphi survey, with each panel comprised of experienced emergency response professionals from different types of response organizations (e.g., fire fighters, EOC (emergency operations center) directors, law enforcement professionals). The study is currently in progress, and results from the first two panels are reported

Building Legitimacy for IT Innovations: The Case of Computerized Physician Order Entry Systems

Research on IT innovations has largely relied on economic-rationalistic models and focused on individuals or organizations as the unit of analysis. The intent of this paper is to advance an alternative research agenda that explores the institutional underpinnings of IT innovation diffusion at the inter-organizational level. Through a multi-stage research study, we examine the legitimation function of organizing visions for IT innovations and develop a taxonomy of legitimation strategies employed by the proponents of an IT innovation. We first built a preliminary theoretical framework that synthesizes key arguments on legitimacy drawn from the organization theory and IS literatures. Next, we conducted an exploratory case study of institutional entrepreneurship surrounding computerized physician order entry (CPOE) systems. We examined the discursive actions of CPOE vendors by content analyzing 165 press releases issued between 1998 and 2006. We then combined the findings of the literature analysis and the case study to create a taxonomy of discursive strategies for building IT innovation legitimacy. A post-hoc analysis of the case study data reveals a number of interesting patterns in the CPOE vendors’ use of the legitimation strategies and helps us formulate a set of research questions to guide future investigations. The work reported in this paper lays a foundation for a deeper understanding of the role of legitimacy and legitimation in shaping diffusion of IT innovations. It also contributes to the conceptual and methodological elaboration of the organizing vision framework

The Delphi method as a research tool: an example, design considerations and applications

The Delphi method has proven a popular tool in information systems research for identifying and prioritizing issues for managerial decision-making. However, many past studies have not adopted a systematic approach to conduct a Delphi study. This article provides rigorous guidelines for the process of selecting appropriate experts for the study and gives detailed principles for making design choices during the process that ensure a valid study. A detailed example of a study to identify key factors affecting the diffusion of e-commerce in Sub-Saharan Africa illustrates the design choices that may be involved. We conclude with suggestions for theoretical applications

Impacts of GSS on Moral Discourse: An Argumentation Analysis

Although ethical decision making is a key concern of organizations, the impacts of IT on ethical discourse is an underexplored topic. The laboratory experiment reported in this paper examines the impacts of the use of group support systems (GSSs) on moral discourse. Drawing upon Toulmin’s (1958) model of argumentation and Kohlberg’s (1976) framework of stages of moral reasoning, we used the technique of argumentation mapping (Fletcher and Huff 1990) to analyze group discussions of scenarios involving music piracy and hacktivism (computer hacking for a social cause) by GSS-supported and face-to-face groups. The results indicate that use of GSS can have a significant impact on the extent and diversity of the argumentation contributed during group discussion involving ethical dilemmas, including the number of grounds and rebuttals and the number of unique stages of moral reasoning underpinning the argumentation

Narcissism and the strategic pursuit of short-term mating : universal links across 11 world regions of the International Sexuality Description Project-2.

Previous studies have documented links between sub-clinical narcissism and the active pursuit of short-term mating strategies (e.g., unrestricted sociosexuality, marital infidelity, mate poaching). Nearly all of these investigations have relied solely on samples from Western cultures. In the current study, responses from a cross-cultural survey of 30,470 people across 53 nations spanning 11 world regions (North America, Central/South America, Northern Europe, Western Europe, Eastern Europe, Southern Europe, Middle East, Africa, Oceania, Southeast Asia, and East Asia) were used to evaluate whether narcissism (as measured by the Narcissistic Personality Inventory; NPI) was universally associated with short-term mating. Results revealed narcissism scores (including two broad factors and seven traditional facets as measured by the NPI) were functionally equivalent across cultures, reliably associating with key sexual outcomes (e.g., more active pursuit of short-term mating, intimate partner violence, and sexual aggression) and sex-related personality traits (e.g., higher extraversion and openness to experience). Whereas some features of personality (e.g., subjective well-being) were universally associated with socially adaptive facets of Narcissism (e.g., self-sufficiency), most indicators of short-term mating (e.g., unrestricted sociosexuality and marital infidelity) were universally associated with the socially maladaptive facets of narcissism (e.g., exploitativeness). Discussion addresses limitations of these cross-culturally universal findings and presents suggestions for future research into revealing the precise psychological features of narcissism that facilitate the strategic pursuit of short-term mating

Narcisismo y búsqueda estratégica del emparejamiento a corto plazo a través de las culturas: Enlaces omnipresentes a través de 11 regiones mundiales del Proyecto de la descripción de la sexualidad internacional 2

Previous studies have documented links between sub-clinical narcissism and the active pursuit of short-term mating strategies (e.g., unrestricted sociosexuality, marital infidelity, mate poaching). Nearly all of these investigations have relied solely on samples from Western cultures. In the current study, responses from a cross-cultural survey of 30,470 people across 53 nations spanning 11 world regions (North America, Central/South America, Northern Europe, Western Europe, Eastern Europe, Southern Europe, Middle East, Africa, Oceania, Southeast Asia, and East Asia) were used to evaluate whether narcissism (as measured by the Narcissistic Personality Inventory; NPI) was universally associated with short-term mating. Results revealed narcissism scores (including two broad factors and seven traditional facets as measured by the NPI) were functionally equivalent across cultures, reliably associating with key sexual outcomes (e.g., more active pursuit of short-term mating, intimate partner violence, and sexual aggression) and sex-related personality traits (e.g., higher extraversion and openness to experience). Whereas some features of personality (e.g., subjective well-being) were universally associated with socially adaptive facets of Narcissism (e.g., self-sufficiency), most indicators of short-term mating (e.g., unrestricted sociosexuality and marital infidelity) were universally associated with the socially maladaptive facets of narcissism (e.g., exploitativeness). Discussion addresses limitations of these cross-culturally universal findings and presents suggestions for future research into revealing the precise psychological features of narcissism that facilitate the strategic pursuit of short-term mating.Estudios previos, en primer lugar a través de las muestras de culturas occidentales, han documentado asociaciones sistemáticas del narcisismo subclínico con múltiples indicadores de estrategias del emparejamiento a corto plazo (p. ej. sociosexualidad ilimitada, infidelidad, caza de pareja). En este estudio se han usado respuestas de la encuesta transcultural de 30.470 personas de 53 naciones de 11 regiones mundiales (América del Norte, América del Sur/América Central, Europa del Norte, Europa del Oeste, Europa del Este, Europa del Sur, Oriente Próximo, África, Asia del Sur/Sudoeste de Asia, Asia del Este y Oceanía) para evaluar si el narcisismo (medido por el Inventario de Personalidad Narcisista; NPI) se asocia panuniversalmente con los indicadores del emparejamiento a corto plazo, tanto en la dirección, como en la intensidad. Los resultados sugieren que el narcisismo (incluidos muchos aspectos suyos medidos por el NPI) tiene las mismas asociaciones básicas con los rasgos de personalidad relacionados con el sexo (p. ej. extraversión alta) y con los resultados sexuales claves (p. ej. búsqueda más activa de las estrategias del emparejamiento a corto plazo) a través de las 11 mayores regiones mundiales del PDSI 2. La discusión se enfoca en las implicaciones y limitaciones del estudio actual

Understanding consumption in social virtual worlds: A sensemaking perspective on the consumption of virtual goods

Virtual consumption involves consuming virtual goods in cyberspace. Virtual consumption activities are evolving into an essential activity in social virtual worlds. Despite the growing importance of this activity, little research examines this phenomenon. The current study investigates the fundamental question of how users understand the consumption of virtual goods. Using the theory of social representations and core-periphery analysis, this study elicits and analyzes the social representation of virtual consumption. Study participants are 154 Second Life users. Results identify 32 concepts and relationships representing the collective perceptions of virtual consumption in this social virtual world. Social representation map interpretations point to several key themes that provide a foundation for future investigations of virtual economy consumption behavior.close0

Bridging User Organizations: Knowledge Brokering and the Work of Information Technology Professionals

This interpretive case study examines knowledge brokering as an aspect of the work of information technology professionals. The purpose of this exploratory study is to understand knowledge brokering from the perspective of IT professionals as they reflect upon their work practice. As knowledge brokers, IT professionals see themselves as facilitating the flow of knowledge about both IT and business practices across the boundaries that separate work units within organizations. A qualitative analysis of interviews conducted with 23 IT professionals and business users in a large manufacturing and distribution company is summarized in a conceptual framework showing the conditions, practices, and consequences of knowledge brokering by IT professionals. The framework suggests that brokering practices are conditioned by structural conditions, including decentralization and a federated IT management organization, and by technical conditions, specifically shared IT systems that serve as boundary objects. Brokering practices include gaining permission to cross organizational boundaries, surfacing and challenging assumptions made by IT users, translation and interpretation, and relinquishing ownership of knowledge. Consequences of brokering are the transfer of both business and IT knowledge across units in the organization